Help & Support

Find answers to common questions about using DeductIt to track your charitable donations.

Getting Around

• Your profile menu — Tap your photo (or the person icon) in the top-right corner to access Settings, Household, Subscription, and Sign Out.
• Select your tax year — Use the year dropdown at the top of the Activity screen to switch between tax years. You'll only see donations for the selected year, and new donations will default to that year.
• Add a donation — Tap the blue + button in the bottom-right corner to record a new donation or add a charity.
• Search & filter — Use the search and filter icons in the top bar to find specific donations.

How do I sign in?

DeductIt uses Google Sign-In to securely save your donation data.

1. Tap Sign in with Google on the welcome screen
2. Select your Google account
3. Your donations will sync across all your devices

Adding & Tracking Donations

DeductIt tracks four types of charitable donations. All types are available on the free Basic plan with no limits.

Cash & Monetary Donations

• Checks, credit card, bank transfers, PayPal, Venmo, payroll deductions
• Keep your bank or credit card statement as backup documentation

Item Donations

• Clothing, household goods, furniture, electronics, books, sporting goods
• Items must be in "good used condition or better" to be deductible
• Use DeductIt's built-in FMV lookup to find fair values for common items
• Take photos of items before donating for your records (Supporter feature)

Stock & Securities

• Stocks, bonds, and mutual funds donated directly to a charity
• Record the ticker, number of shares, value on the donation date, cost basis, and acquisition date

Mileage

• Volunteer driving for a qualified charity
• Record miles driven, purpose, and the charity
• DeductIt calculates your deduction at the current IRS charitable mileage rate

Getting Donations Into Tax Software

Several ways to get your DeductIt records into your tax return.

TurboTax Desktop (Tax Helper — Recommended)

The DeductIt Tax Helper is a free companion app that automates entering your donations directly into TurboTax Desktop. It fills in every field — charity names, addresses, amounts, dates, item descriptions, and more. Available for macOS and Windows.

1. Go to Transfer to TurboTax
2. Choose Desktop (Automated)
3. Download the Tax Helper app if you haven't already
4. Load the automation guide into the Tax Helper
5. Open TurboTax to Charitable Donations and click Start

TurboTax Desktop (TXF Import — Alternative)

Alternatively, export a TXF file that TurboTax Desktop imports directly.

1. Go to Import / Export / Print
2. Select TurboTax Transfer
3. Choose TurboTax Desktop
4. Download the TXF file
5. In TurboTax Desktop: File > Import > From TXF Files

TurboTax Online

TurboTax Online does not support file imports. Two options:

• Option A: Use the TurboTax Transfer screen's guided copy-paste instructions to enter your totals
• Option B: Print or export your PDF summary and type values into TurboTax

For the guided approach:

1. Go to Import / Export / Print
2. Select TurboTax Transfer
3. Choose TurboTax Online
4. Follow the on-screen instructions to copy your totals

H&R Block, TaxAct, FreeTaxUSA & Others

Export your donations as PDF or CSV, then enter totals manually.

• PDF provides a printable summary organized by charity
• CSV can be opened in Excel or Google Sheets for summing

Working with a CPA or Tax Advisor

• Share your PDF export as documentation
• Send CSV for spreadsheet review
• Add your advisor to your Household (Pro) for direct access to your records

Pricing & Plans

DeductIt was built to keep everything from the original ItsDeductible app free — and it still is. Optional paid tiers add advanced features at a reasonable price, and our subscribers directly support ongoing development, helping us keep DeductIt free for everyone else.

Basic (Free)

• Track unlimited donations (money, items, stocks, mileage)
• Fair market value lookup for common donated items
• Export to PDF or CSV
• Print IRS-compliant donation reports

Supporter ($1/mo, $8/yr, $30 lifetime)

• Everything in Basic, plus:
• Attach photos of receipts and documents
• Search 501(c)(3) charities nationwide
• TurboTax Desktop auto-import (TXF file)
• Priority email support

Pro ($2/mo, $15/yr, $60 lifetime)

• Everything in Supporter, plus:
• Share with family members or tax advisor (Household feature)
• Export to Google Drive
• Priority phone and email support
• Coming Soon: Voice dictation, eBay valuation

How to Subscribe

1. Tap your profile photo or icon in the top-right corner
2. Tap "Account"
3. Choose a plan and payment option

Managing or Canceling Your Subscription

You can manage or cancel your subscription anytime. Your access continues through the end of your current billing period.

From the app:

1. Tap your profile picture (or initials) in the top-right corner of the screen
2. Tap "Account"
3. Tap the "Manage" button next to your subscription

Where you manage your subscription depends on how you signed up:

• Subscribed on iPhone or iPad — Go to Settings → your name → Subscriptions on your Apple device
• Subscribed on Android — Open the Google Play Store → Profile → Payments & subscriptions → Subscriptions
• Subscribed on the web — Use the "Manage" button in the app, or visit deductit.io and go to your Account page

Tax Deduction Basics

Do I need to itemize to deduct donations?

For tax year 2025: generally yes. The standard deduction is $15,000 (single) / $30,000 (married filing jointly). You benefit from itemizing on your federal return only if your total deductions exceed those amounts. However, some states allow a charitable deduction even if you don't itemize on your federal return, so your donations may still reduce your state taxes.

Starting in tax year 2026: non-itemizers can also deduct a limited amount of cash donations — up to $1,000 (single) / $2,000 (married filing jointly) — without itemizing. This applies to cash gifts to public charities only; item, stock, and mileage donations remain deductible only if you itemize.

What organizations qualify?

The organization must be a 501(c)(3) tax-exempt organization. DeductIt's Supporter-tier charity search verifies this for you.

• Churches, synagogues, mosques, and other religious organizations are automatically considered tax-exempt and qualify even without a formal 501(c)(3) determination letter.

What records do I need to keep?

• Under $250: a receipt or bank/credit card statement
• $250 or more: written acknowledgment from the charity (before filing)
• Over $500 in non-cash donations: IRS Form 8283 required
• Over $5,000 in non-cash (excluding publicly traded stock): qualified appraisal required

What is fair market value (FMV)?

The price a willing buyer would pay a willing seller. For donated items, this typically means thrift store or resale value, not the original purchase price.

Can I deduct mileage for volunteer work?

Yes, at the IRS charitable mileage rate (currently 14 cents per mile). DeductIt tracks this automatically.

What about stock or securities donations?

• Held more than one year: deduct the full fair market value without paying capital gains tax.
• Held one year or less: deduction is limited to your cost basis.

What are the AGI limits?

• Cash to public charities: 60% of adjusted gross income (AGI)
• Appreciated property: 30% of AGI
• Excess can be carried forward up to 5 years

Standard deduction vs. itemizing?

Track everything regardless. You won't know until year-end whether itemizing saves you more than the standard deduction. And starting in 2026, even non-itemizers can deduct up to $1,000 ($2,000 if married filing jointly) of cash donations, so tracking your cash giving pays off either way.

Recover ItsDeductible Data

If you exported ZIP files before the shutdown

1. Tap the Import/Export icon (top-right)
2. Select "Import ItsDeductible Data"
3. Select your ZIP file for a tax year
4. Repeat for each year you downloaded

If you missed the deadline

Intuit allows you to download all your personal data, including ItsDeductible records, through your Intuit Account settings.

1. Sign in at accounts.intuit.com
2. Select "Data & privacy" from the left menu
3. Select "Download" and choose "TurboTax" (or "Intuit Account")
4. Wait for Intuit to email you when your download is ready (typically 5 days, up to 15)
5. Download and unzip the file, then locate ItsDeductibleOnline.xlsx
6. Import this file into DeductIt using the Import tab

Import Donations

DeductIt can import donation data from several sources:

• ItsDeductible ZIP files — exported before the shutdown
• Intuit data downloads — from your Intuit Account settings
• CSV files — from spreadsheets or other apps

To import, tap the Import/Export icon in the top-right corner and select the Import tab.

Import from CSV Spreadsheet

Use our CSV template to import donation records from paper receipts, another app, or your own records.

1. Go to Import / Export / Print and select the Import tab
2. Download the CSV template
3. Open the template in Excel, Google Sheets, or Numbers. Replace the sample donations with your own, then save as CSV
4. Return to DeductIt and tap "Import CSV" to upload your file

Households

Share your donation tracking with family members or a tax advisor.

• To manage your household, tap your photo (or the person icon) in the top-right corner, then tap Household
• Add members by their sign-in email address
• Members must sign into DeductIt once before they can be added
• Designate members as owners or contributors
• All members can add, edit, and view donations
• Pro subscribers share their subscription with all household members

Export & Delete Data

Exporting your records

1. Tap the Import/Export icon (top-right)
2. Select the Export tab
3. Choose the year to export
4. Choose CSV or PDF format

PDF exports include IRS-compliant documentation for your tax records.

Deleting donations

1. Tap the Import/Export icon (top-right)
2. Select the Delete tab
3. Select the year and confirm deletion

Privacy & Security

How is my data stored?

Your donation data is stored securely in Google Cloud (Firebase/Firestore) with encryption at rest and in transit.

What does Google Sign-In share?

Only your name, email, and profile photo for authentication. DeductIt does not access your Google contacts, calendar, files, or any other data.

Who can see my data?

Only you and any household members you explicitly invite. DeductIt staff cannot view your donation records.

Can I delete my data?

• Use Import/Export > Delete tab to remove donations by year.
• To delete your entire account and all data, contact [email protected].

Does DeductIt provide tax advice?

No. DeductIt is a record-keeping tool. The educational content in this help section is for general informational purposes only. Always consult a qualified tax professional.

Contact Us

Have a question, found a bug, or want to request a feature? We'd love to hear from you.

Use the Send Feedback button in the app (Help & Support screen), or email us at [email protected].