Help & Support
Find answers to common questions about using DeductIt to track your charitable donations.
Getting Around
- Your profile menu — Tap your photo (or the person icon) in the top-right corner to access Settings, Household, Subscription, and Sign Out.
- Select your tax year — Use the year dropdown at the top of the Activity screen to switch between tax years. You'll only see donations for the selected year, and new donations will default to that year.
- Add a donation — Tap the blue + button in the bottom-right corner to record a new donation or add a charity.
- Search & filter — Use the search and filter icons in the top bar to find specific donations.
How do I sign in?
DeductIt uses Google Sign-In to securely save your donation data.
- Tap Sign in with Google on the welcome screen
- Select your Google account
- Your donations will sync across all your devices
Your data is private and secure. We only use your Google account for authentication.
Recover ItsDeductible Data
ItsDeductible shut down on October 21, 2025. You can still recover your data.
If you exported ZIP files before the shutdown
- Tap the Import/Export icon (top-right)
- Select "Import ItsDeductible Data"
- Select your ZIP file for a tax year
- Repeat for each year you downloaded
If you missed the deadline
Intuit allows you to download all your personal data, including ItsDeductible records, through your Intuit Account settings.
- Sign in at accounts.intuit.com
- Select "Data & privacy" from the left menu
- Select "Download" and choose "TurboTax" (or "Intuit Account")
- Wait for Intuit to email you when your download is ready (typically 5 days, up to 15)
- Download and unzip the file, then locate ItsDeductibleOnline.xlsx
- Import this file into DeductIt using the Import tab
Import Donations
DeductIt can import donation data from several sources:
- ItsDeductible ZIP files — exported before the shutdown
- Intuit data downloads — from your Intuit Account settings
- CSV files — from spreadsheets or other apps
To import, tap the Import/Export icon in the top-right corner and select the Import tab.
Households
Share your donation tracking with family members or a tax advisor.
- To manage your household, tap your photo (or the person icon) in the top-right corner, then tap Household
- Add members by their sign-in email address
- Members must sign into DeductIt once before they can be added
- Designate members as owners or contributors
- All members can add, edit, and view donations
- Pro subscribers share their subscription with all household members
Only owners can download exports or delete data.
Export & Delete Data
Exporting your records
- Tap the Import/Export icon (top-right)
- Select the Export tab
- Choose the year to export
- Choose CSV or PDF format
PDF exports include IRS-compliant documentation for your tax records.
Deleting donations
- Tap the Import/Export icon (top-right)
- Select the Delete tab
- Select the year and confirm deletion
Warning: Deleting donations cannot be undone. Export a backup first!
Contact Us
Have a question, found a bug, or want to request a feature? We'd love to hear from you.
Use the Send Feedback button in the app (Help & Support screen), or email us at [email protected].